To
paraphrase the pioneering TV host and singer, Perry Como, "We get
questions, lots and lots of questions!"
Here
we try to answer some of Frequently Asked Questions that we receive. Simply
click on the topic headings to see if your question is answered here.
Some problems can be related or intertwined with others, so don't hesitate
to check under several headings. If you don't find your question or answer,
then use our Ask-Bob service by clicking on the Ask-Bob link on the toolbar.
Remember, think of us as the genie in your hip pocket!
How
do we find a good, reputable tradesman?
Finding a reputable, qualified tradesman takes time, and it requires
homework. Start with friends, neighbors and co-workers. Word-of-mouth
is the best source, but you can also contact your local Home Builders
Association. Don't take just one recommendation, try to get three. Meet
with the prospective contractors, check their licenses and insurance.
If they don't have insurance, they aren't in business. Ask them for
at least three previous job recommendations and call to hear what the
people have to say. If you have an emergency situation and don't know
any contractors, we suggest you call a nationally known service like
Roto-Rooter, Mr. Fix it, etc.
How do I
deal with unscrupulous door-to-door renovation contractors?
Senior citizens and single women often call us with this fear. Seniors
are very susceptible to intimidation. If you feel threatened, call 911.
Before you answer the door always have a pre-planned emergency tactic.
Anticipate the problem before you encounter it. Take a phone with you
to the door if possible. Do not allow someone who makes you uncomfortable
into your house. Talk to them on the porch, the stoop, or through the
door. After a bad experience, report it to the police and other agencies.
You owe to your neighbors to warn them too.
To
paraphrase the pioneering TV host and singer, Perry Como, "We get
questions, lots and lots of questions!"